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11 months ago

Team Leader/Customer Service and Experience Specialist/Project Manager

Open to Work
Porto Seguro, State of Bahia, 45810-000, Brazil

I’m a Customer Service Specialist with a large experience in operations management, graduated in Marketing, fluent English speaker, and a hard worker! I have been working with online businesses for 5+ years in customer service-related areas such as Customer Experience, Social Media, Sales, Project management, etc. I’m familiar with a variety of platforms and tools such as Zendesk, LiveChat, Gorgias, Edesk, Freshdesk, ClickUp, Monday, Jira, among others while working for e-commerce/dropshipping (Walmart, Amazon,Shopify) stores, start-ups and technology businesses. I’m a team player who also likes to work independently. I have great communication skills, I’m versatile and eager to learn new things as I’m always looking to improve myself as well as looking for new opportunities to grow professionally and personally. I also feel confident in leaving my comfort area and working with different things. I’m passionate about everything I put my energy into, I have my own quiet office to work and a high-speed internet connection. My goal is to build a solid long-term relationship with my future hire and if you’re looking for a fun, dedicated, hard worker, stop right there, you’ve found it!  I’d like to know more about your project and I hope you reach out!

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